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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jim Dougherty

June 17, 2025

5  out of  5
rating by Jim Dougherty
"Had a very good experience. Very nice and helpful. Learned a lot of new information."
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Andrew Huffman

May 29, 2025

5  out of  5
rating by Andrew Huffman
"Going on 15 years and they have continued great service."
We responded:
"Thank you for Andrew reviewing our State Farm office! It's great to know you've been thrilled with our service for over 15 years! We're grateful to have so many long time clients like yourself! Take care. Joe"
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Kurt Holocher

May 22, 2025

5  out of  5
rating by Kurt Holocher
"Kudos to this whole team from Lori to Wyatt to Joe! They have never tried to oversell me on coverage and are always thorough in explaining my policies to me in detail. I have always been a little weary when it comes to insurance policies but I can honestly say that I feel comfortable and lucky that I am working with them."
We responded:
"Wow Kurt! Your review means a lot to us! Our goal is to educate our clients about how we can help them, let them pick a plan that fits their budget and provides the peace of mind they are looking for! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Take care. Joe"
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Mandy Long

May 22, 2025

5  out of  5
rating by Mandy Long
"Have been a State Farm customer for years. Our agent is Joe Dalby. Everyone in his office is awesome. Had a meeting with Andy today and he was awesome! If you are wanting a great insurance company look no further than!"
We responded:
"Thank you Mandy for the kind words! We're glad you took us up on our offer for a risk and discount review and found value in it! Enjoy the long weekend! Joe"
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James Long

May 22, 2025

5  out of  5
rating by James Long
"Staff was very friendly and answered all questions we asked and didn’t rush us"
We responded:
"Thanks James for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Take care! Joe"
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Tom Barker

May 21, 2025

5  out of  5
rating by Tom Barker
"I have dealt with great people at this agency. Shannon was no exception. I was in a time crunch at a car rental. Shannon got my new insurance cards to me within 5 minutes! Really appreciate the great service."
We responded:
"Thanks Tom! Glad to hear Shannon got you taken care of quickly! She is a superstar and goes above and beyond for our customers! I'm truly blessed with an exceptional team!"
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Jenna and Jeremy

May 20, 2025

5  out of  5
rating by Jenna and Jeremy
"Professional, personal, efficient. Couldn't really ask for more from insurance agents."
We responded:
"Thank you Jenna and Jeremy for 5 stars! Glad we make things professional and efficient so you can get back to more important things! Joe"
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David West

May 13, 2025

5  out of  5
rating by David West
"They were always there to answer your questions and to help you"
We responded:
"Thank you David for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at my office. If you ever have any questions or need assistance, we’re here to help!"
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Stephanie Cope

May 7, 2025

5  out of  5
rating by Stephanie Cope
"Great costumer service! They walked me through each step of the way with my accident. They took the stress off me and took care of everything on their end. I would definitely recommend."
We responded:
"Hi Stephanie! Glad we made the claims process easy! Thank you for being such a great customer! Take care. Joe"
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Dez Housley

May 6, 2025

5  out of  5
rating by Dez Housley
"Lori with Joe Dalbey with State Farm are amazing people that I trust with our insurance needs! My husband and I just added my son to the policy with his first brand new car. She is very professional! She answered all of our questions and created the best policy for our family!"
We responded:
"Thank you Dez for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. We wish your son the best of luck on his new car! Take care. Joe"
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John Haun

May 5, 2025

5  out of  5
rating by John Haun
"This office is great. Honest people who are looking out for their customers."
We responded:
"Thank you John! Your comments do mean a lot to us! What a great compliment! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Luke Deters

May 5, 2025

5  out of  5
rating by Luke Deters
"Always very helpful and quick to respond. Makes everything easy on their clients."
We responded:
"Hi Luke! Thank you for the kind words and 5 stars! Our goal is to lighten your load and make insurance easy for you! Thank you for being such a great customer!"
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Madeline Buecker

May 2, 2025

5  out of  5
rating by Madeline Buecker
"I had a great experience talking to Lori Gibbs! Thank you!"
We responded:
"Hi Madeline! We’re thankful for your feedback and love 5 star reviews! They make our day! Have a good week!"
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Mike Winkler

April 29, 2025

5  out of  5
rating by Mike Winkler
"I have thoroughly enjoyed the opportunity to get to know Agent Joe Dalbey and his staff. I have been a loyal State Farm Customer for over 25 years, but I've just recently become a client of Joe's. I cannot tell you the dramatic difference that I have had in customer communication and service. I have saved money because of him and his team and have increased coverage. This is the type of service that I look forward to when I need insurance coverage. He is not the high pressure salesman, he is the caring representative that I have been looking for and his team reflects this as well!"
We responded:
"Thank you Mike for taking the time to leave such a detailed review. It does mean a lot to me as the owner when my clients can see the office culture we shoot for every day, every customer interaction! The insurance industry has gotten very complicated the past couple of years with competitors altering coverages, claims handling, it does make a big difference if you are with State Farm or the cheaper company! We love getting the chance to prove this to our customers! "
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Cindy Sebastian

April 21, 2025

5  out of  5
rating by Cindy Sebastian
"Went to office to pay a premium for my father and ex spouse.Was given very prompt and friendly service.This office always gives great service!"
We responded:
"Thank you Cindy! We appreciate your review! We are here to help!"
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David Emery

April 14, 2025

5  out of  5
rating by David Emery
"Always a pleasure dealing the folks at Joe Dalby. I am confident and totally covered."
We responded:
"Thank you David for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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julie thompson

April 11, 2025

5  out of  5
rating by julie thompson
"Been with State farm for almost ten years they are great"
We responded:
"Hi Julie! Thank you for your loyalty to State Farm and my office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Tracy Jacob

April 7, 2025

5  out of  5
rating by Tracy Jacob
"Joe Dalbey has been my agent for many years. The staff is wonderful and always willing to help me out and answer any questions that I may have. Joe and his staff are always looking out for my best interest. Great people to work with!"
We responded:
"Thank you, Tracy! Your comments do mean a lot to us and they are what we strive for with each interaction! Thank you for being such a great, longtime customer!"
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Parshwa Patel

March 31, 2025

5  out of  5
rating by Parshwa Patel
"Very helpful team"
We responded:
"Thanks Pashwa for the 5 star review! I've been blessed with an experienced team that has been with me for quite a while. Glad we could help!"
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Francis David

March 21, 2025

5  out of  5
rating by Francis David
"Lori very helpful and kind. Always available."
We responded:
"Hi Francis! We appreciate your review! We are delighted to know you had a great experience with Lori and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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ThrottleHead

March 18, 2025

5  out of  5
rating by ThrottleHead
"Thank you looking out for us and hooking us up with the best deals and coverage!"
We responded:
"Thank you! We love hearing we got you a great deal and great coverage! If there is anything else we can do for your insurance needs, just let us know!"
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Steven Gross

March 5, 2025

5  out of  5
rating by Steven Gross
"Lori was very knowledgeable and took care of my issue in an efficient, professional and friendly manner. Such excellent service that I'm more than happy to leave a five star review!"
We responded:
"Hi Steve! We greatly appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ambrea Crawford

February 20, 2025

5  out of  5
rating by Ambrea Crawford
"We’ve used this team for our Renters Insurance for years! Even when we had to switch to homeowners insurance, they had the best pricing AND the best customer service! Thankful for Lori, Bryce, and Joe! All are friendly, quick to respond, and just amazing to work with!"
We responded:
"Thank you Ambrea! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. We love hearing compliments about our customer service and great pricing! If there is anything else we can do to help, please let us know!"
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mike foster

February 17, 2025

5  out of  5
rating by mike foster
"Lori was fantastic setting up new Condo Homeowners policy and price was very competitive"
We responded:
"Thank you, Mike, for your 5-star review! My State Farm team and I are happy to be your good neighbor! We love hearing we had a competitive price! We hear that a lot!"
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Kevin Gilboy

February 11, 2025

5  out of  5
rating by Kevin Gilboy
"This office is a great choice in the Cincinnati area! Always super responsive and friendly."
We responded:
"Thank you Kevin! Super responsive and friendly, we like to hear that!"