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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Tom Barker

September 20, 2023

5  out of  5 rating by Tom Barker
"Ran into some account difficulties and Lori was super awesome. She not only stayed overtime to help, she actually solved the issue. Great Service!!!"

Dean Hoerlein

September 20, 2023

5  out of  5 rating by Dean Hoerlein
"Shannon and Lori were extremely friendly, professional and super responsive as we were going through the home buying process. Thank you for making the process so easy. - Dean"

Aagam Shah

August 25, 2023

5  out of  5 rating by Aagam Shah
"Kenny was really helpful, explained many perks of Statefarm and also helped lower my quote. Thanks Kenny!"

FlyFanatics FishCrazy

August 17, 2023

5  out of  5 rating by FlyFanatics FishCrazy
"Great staff and always takes care of all my insurance needs!"

Brad Scharlott

August 10, 2023

5  out of  5 rating by Brad Scharlott
"They always go above and beyond in service, a great team."

Darceny Winston

August 1, 2023

5  out of  5 rating by Darceny Winston
"SO great to work with! I have been using this agency since 2018 and they have always been helpful and so quick to respond/get things done!"

Bradley Wilder

July 28, 2023

5  out of  5 rating by Bradley Wilder
"Ms Lori Gibbs was amazing honey was so sweet and direct!! She Also was able to save my son hundreds of dollars thank you so much"

Gina Hines

July 20, 2023

5  out of  5 rating by Gina Hines
"State Farm is great! They listen to your needs, and work with you to obtain the policy that fits your needs. Lori is Awesome!"

Morgan Parrish

July 19, 2023

5  out of  5 rating by Morgan Parrish
"Great service! Great staff..Everyone has always been so friendly and accommodating. Every time I had a question, it was answered quickly. Would highly recommend!"

Christopher Long

June 23, 2023

5  out of  5 rating by Christopher Long
"My agent, Bryce, was awesome. I switched from Geico and saved over $200 on my full coverage policy. Thank you, Bryce! Easy peasy, lemon squeeze-y. :-)"

Pipefitters Local 392 Office

June 19, 2023

5  out of  5 rating by Pipefitters Local 392 Office
"I spoke with Bryce Sauer he was extremely helpful and courteous. he was able to get me car insurance and renters insurance at an affordable price. The apps are extremely easy to use. Highly recommend"

Alex DiFran

May 25, 2023

5  out of  5 rating by Alex DiFran
"I have been placing my renters insurance with this agency for the past couple years. Their service is excellent and they are very understanding and knowledgeable. Kenny in particular was a huge help!"

Kevin Kidd

May 23, 2023

5  out of  5 rating by Kevin Kidd
"So thankful to have such a great agent and insurance company like State Farm. They continually pride me with the best deals. Thank you!"

Jillian Fields

May 15, 2023

5  out of  5 rating by Jillian Fields
"Great Experience!"

Cameron Kruse

May 9, 2023

5  out of  5 rating by Cameron Kruse
"Lori and the rest of the office are always very nice and quick to respond with the information and help I need. Thank you!"

Jack Bishop

April 25, 2023

5  out of  5 rating by Jack Bishop
"Lori was very helpful when walking me through my quote and the next steps to finalizing my rate."

Sabrina Crowe

April 7, 2023

5  out of  5 rating by Sabrina Crowe
"The agents here are great"

mariah Norris

March 2, 2023

5  out of  5 rating by mariah Norris
"I switched my car insurance company due to an awful unexpected price increase. Did mostly over the phone and online but then they asked me to stop in to get to know me as a person as well. I know it is just "insurance" but it's nice when companies treat you like an actual human being and not just a "customer". They make it their business to know people too. Great people all around. Bryce was the agent to sit down and help me and my boyfriend out. What a great guy. 11/10 recommend Joe Dalbey and his wonderful team! The slogan fits like a good neighbor state farm really is there. Also, you can always trust Joe like you would Jake."

Jenny Infosino

February 8, 2023

5  out of  5 rating by Jenny Infosino
"I was with this office for a long while but when the age hit for AARP, I decided to try The Hartford. It was a nightmare and long story short, they never reported insurance to the state so the state sent me a menacing letter saying I need to provide proof... but because my proof is 45 day old or more that the company would have to provide proof. Call center and 3 reps later and they said it would take 4-5 days before their form would hit the state even though I had the fax number and email address. In the time I dealt with that incompetent company, my favorite insurance person at this State Farm --Lori, had my insurance policy in effect and the paperwork at the county clerks office within an hour.. she literally saved the day.... friendly, customer oriented and right around the corner.. I cannot thank you enough!"

Ben Beachler

February 1, 2023

5  out of  5 rating by Ben Beachler
"Excellent service! Always responsive and able to help!"

Luis Barreto

January 23, 2023

1  out of  5 rating by Luis Barreto
"Terrible company. They can mistakenly offer you a quote, and then they say “Oops! It’s Ohio‘s law fault”. You can get your car mistakenly canceled while you are paying for it… You can complain but you can never win. Of course, they’re good taking the money."

Amber Hileman

January 11, 2023

5  out of  5 rating by Amber Hileman
"Loria was my worker and let me tell you she, was kind, smart, informative and i just had the most amazing experience and possibly made a good friend. She went through the paper work with ease and answered all my questions. It was the best experience I've ever had and, I will definitely be recommending everyone to state farm just because, of my amazing experience."

Niklanna Кornoff

January 9, 2023

5  out of  5 rating by Niklanna Кornoff
"Awesome service here with Bryce Sauer! He’s great at communicating and getting us the best rates! 100% recommend"

Gina Hines

January 5, 2023

5  out of  5 rating by Gina Hines
"Great experience and great customer service. Lori was Awesome!"

Kelli Redding

January 4, 2023

1  out of  5 rating by Kelli Redding
"Some of the worst customer service I've ever dealt with. I was told my car insurance would be roughly $95/month. I did not realize this was dependent upon downloading their app and installing a "beacon" device in my car. None of this was properly explained to me and I've called several times to order a beacon with no luck/it's never arrived. Also the policy cards they mailed me were unreadable, it looks like the printer ran out of ink as they printed it and I would have been embarrassed to send that in the mail to someone. I regret switching from Allstate."