State Farm® Insurance Agent Joe Dalbey
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Shane Reilly
September 25, 2026
"I recently needed to make some policy changes and Lori was incredibly patient and helpful. She walked me through the entire process and helped answer all my questions. The entire process was quick and pain-free."
Connor Lohse
September 24, 2026
"They went above and beyond on a simple matter, anticipating several steps ahead and making sure nothing would surprise us later on. Amazing service!"
Chris Brashear
September 22, 2026
"This office has been great at integrating my wife and I after into their system after our first agent had retired. Wyatt is very knowledgeable and is good at breaking policies down so that it is easier to understand!"
Richard Bowling
September 18, 2026
"Gotta give a big shout out to the State Farm team in Fort Thomas KY. Kenny was impressive how he answered every single one of my questions with ease. Amazing comfortable office and chairs they have as well. High recommended to speak to them in person about discounts and rates. 10/10"
Candy Brown
September 15, 2026
"I have been with Joe Dalby Statefarm since approximately 2010
They have been and are an amazing team to work with
The whole team is professional kind and helpful
Each one goes above and beyond to get the job done
I could go on and on about this team but just to give you an example let me tell about Lori Gibbs
Not only does she set the standard very high for professionalism courtesy and kindness
She is also the kind of person that goes above and beyond the call of duty
She will work until she finds the best price for you
If she doesn’t know the answer to your question, she will work until she finds that answer and gets back with you right away
If there is something you don’t understand she is happy to explain until you do understand
When you call in she knows it’s you by your voice She’s amazing She remembers you and everything you tell her
It’s like having your friend working hard for you She has your best interest in mind
She is so personable and friendly and she cares like family
I would definitely choose a company like this with these qualities to work on my behalf
And it’s such a comfort to know they are on my side"
"Hi Candy! Thank you for taking the time to write such a heartfelt, thorough review about my team! They are great and it never gets old hearing from our clients how good of a job they do! Thank you for your loyalty and allowing us to take care of your insurance and financial services needs all these years!
Take care.
Joe"
Kim Tucker
September 11, 2026
"I have been with this company for years and I'm extremely happy."
"Hi Kim! We have a lot of long term, loyal clients like yourself and it's always good to hear you are happy! Thank you for being such a great customer!
Take care!
Joe"
Ben Brake
September 11, 2026
"The entire staff is super nice and always professional! Best service you can ask for!!"
"Thank you Ben for taking the time to review our office! We appreciate your 5 star review! We are delighted to know you had a great experience with our State Farm office.
Take care!
Joe"
Jody Davis
September 10, 2026
"Lora, she is professional and always goes the extra mile. Very friendly lady always answers my questions. I always enjoy talking with her!!!"
"5 stars! Wow, thank you!"
Johi Ali Khan
August 28, 2026
"Wyatt and Kenny were super helpful with quoting and setting up my new policy."
"Hi Johi and welcome to Joe Dalbey State Farm! We're gonna take great care of you! Glad we could personalize a plan that fit your needs! That's what we do! Just let us know if we can be of any further assistance!
Have a good week!
Joe"
Darlene Roell
August 21, 2026
"I usually speak with Lorrie when I call State Farm. She is very helpful and courteous as well as professional. She makes me feel she truly cares. Thank you State Farm for having her on your team. I encourage others to consider Joe Dalbey State Farm for your insurance needs.
."
"Thank you so much for the five-star rating, Darlene! We truly appreciate your support and hope to see you again soon."
Jeanne Johnson
August 11, 2026
"Lori made cancelling my home owner’s policy very easy."
"Hi Jeanne! Congrats on selling your home! Just let us know when you need us to set up your next homeowners plan!
Take care.
Joe"
Steve Schneider
August 10, 2026
"He put the effort in to get me the cheapest rate possible. I'm truly grateful.."
"Hi Steve and welcome to Joe Dalbey State Farm! We DO find insurance rates to fit everyone's budget! Glad we could help!
Take care.
Joe"
Jason Greene
August 5, 2026
"I needed renters insurance and they were able to provide it for a cheap price and easy to get!"
"Hi Jason! Glad we could make renters insurance easy for you! Let us know if you need anything else!
Take care.
Joe"
Harriet Barger
July 24, 2026
"Lori Gibbs helped me with rental insurance for my college student son. She was wonderful to deal with. Polite, professional and friendly. The quote was better than competitors. We made the switch to State Farm for all our coverage about a year ago and have been very happy."
"Hi Harriet! We wish your son the best at college! Many people don't think about renters insurance when kids go to college and rent apartments. We offer plans that are very affordable and can put several roommates on a shared plan! Glad we could help!
Take care.
Joe"
Frank
July 23, 2026
"I just switched my auto policy to Joe's office and am very impressed with their customer service. I want to thank Lori for her help getting my app working and especially want to thank Shannon for taking the time to customize the policy for my individual needs and circumstances. Her work resulted in significant savings for me. I look forward to many years with you all. Thanks a lot! Frank."
"Were glad you found us Frank and it's always good to hear we created a personalized price plan to fit your needs! We're here to help! Please spread the word so we can grow with even more great clients like yourself!
Take care.
Joe"
Dawn Clark
July 17, 2026
"I have been so impressed with the service, professionalism and compassion Lori provided me after the passing of my cousin. She made the process of working through his insurance affairs so much easier for which I cannot thank her enough.
Based on this exceptional experience, I am considering moving my insurance needs."
"Hi Dawn! We're very sorry to hear about your cousin passing but glad Lori could help make some insurance things easier for you. Sending hugs and prayers!
Joe"
steve troendle
July 13, 2026
"Always nice to talk to Lori !!"
"Hi Steve! Thanks for taking the time to give us a 5 star review! Glad Lori could help you! She's a gem!
Take care.
Joe"
Lotoya Sales
July 3, 2026
"So far it’s been Great! Good communication and help on the best policies. The last insurance company had no communication or even acted as if they cared I know it’s a business and it’s their job but when people show compassion and at least try to help it makes the customer connection so much better! Top tier customer service thus far I just started I pray it continues!"
"Hi Latoya! It's always good to hear people value our customer service and love they get a live person to talk to! No AI robots, no black hole of phone prompts, no go figure it out yourself on a website recordings! Real human beings answer our phones!
Take care.
Joe"
Barbara Schuchter
June 30, 2026
"I’ve always liked the people at Joe Dalbey. Friendly, easy going, never pushy. I only pay for what I want. I Can call and get a human quickly and pay right on the phone no charge. Local people. Prices are fair."
"Thank you Barbara! Our competition wants you to figure things out on your own on the app or their website or talk to AI! You get a live person when you call our office! We pride ourselves on providing exceptional customer service!
Take care!
Joe"
Andrew Poulos
June 16, 2026
"I've been with them for four years now, and I couldn't recommend a better office to go with! Everyone is incredibly responsive and helpful. I usually work with Lori. She has made it very easy to trust her advice, and I know that she has my best interest at heart."
"Hi Andrew and thank you for the kind words about my team members! Lori is a sweet lady that loves helping all of our customers. I'm blessed to have an entire team that has all of our customers best interests at heart! It's good to see it is noticed!
Take care!
Joe"
Francisca Akhigbe
June 5, 2026
"Amazing and friendly staff providing great service."
"Thanks so much for the amazing review, Francisca! We really appreciate your support! If you ever have any questions or need insurance assistance in the future, we are just a message away!
Take care!
Joe"
Dan Phillips
June 4, 2026
"We switched to Joe Dalbey's from another agent and glad we did. They really have your back."
"Wow! Thank you Dan for your wonderful feedback. We are pleased to hear that you had a positive experience with us!
Have a good week!
Joe"
Danielle Stitak
June 3, 2026
"Quick, great communication, friendly staff. No stress process. Thanks Wyatt!!"
"Hi Danielle and glad to hear we made insurance easy! We genuinely appreciate you taking the time to leave this great feedback and hope you'll send even more friends our way!
Thank you!
Joe"
Max Prok
May 27, 2026
"Joe Dalbey & team are top notch, genuine people who want to help you! Wyatt, Kenny, and Shannon have all been amazing to work with."
"Hi Max and thank you for the kind words! Glad we have made the insurance process easy for you! We do try to treat everyone like family! Let us know if we can be of any further assistance!
Take care.
Joe"
Nate Templeton
May 15, 2026
"Great team, Wyatt is versed in all things coverages & was very easy to work with!"
"Hi Nate and thank you for taking the time to review my agency! Glad you found Wyatt helpful and we were able to get you a customized insurance plan! We'll take great care of you!
Joe"