State Farm® Insurance Agent Joe Dalbey
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Haley Dominique
August 29, 2024
5
out of
5
rating by Haley Dominique
"I just got off the phone with Lori and she was very quick getting me the documents I needed to update my renters insurance policy! Very satisfied with the service I received."
We responded:
"Thank you for the five-star review, Haley! We're glad that Lori was able to assist you quickly and efficiently with your renters insurance policy. We appreciate your business and hope to continue providing you with great service in the future."
Paul Rhoden
August 27, 2024
5
out of
5
rating by Paul Rhoden
"Best agent I have dealt with. The people there remember you when you call and make you feel like family. Very honest. 5 stars"
We responded:
"Thank you so much for your kind words, Paul! We are thrilled to hear that you had a positive experience with our team and felt like part of the family. We strive to provide honest and exceptional service to all of our clients. Thank you for choosing us as your agent!"
Joyce Ollberding
August 27, 2024
5
out of
5
rating by Joyce Ollberding
"This company is amazing and always so kind and helpful. Just amazing period 😄"
We responded:
"Thank you so much for the kind words, Joyce! We're thrilled to hear that you had an amazing experience with our company. We pride ourselves on providing excellent customer service and we're glad that it shows. Thanks for being an amazing customer! 😄"
Sally Merk
August 20, 2024
5
out of
5
rating by Sally Merk
"Our insurance agent changed after 24 years with the same agent. I was feeling concern with calling the new agent when we bought a new pick up. Not to worry. I was treated with respect when Kenny took my call and in moments he answered my questions and professionally handled the transfer. Thank you for excellent customer service."
We responded:
"Thank you for the five-star rating, Sally! We're thrilled that you had a positive experience with us. It means a lot to us."
velma saireddy
August 5, 2024
5
out of
5
rating by velma saireddy
"I have doing auto insurance with them for last 18 months- 2 years. When I asking for any information on the insurance plans, they response is very quicker.Thanks to Shannon Sullivan for the home insurance plans recently."
We responded:
"Thank you for the five-star rating, Velma! We are glad to hear that you had a positive experience with us. We appreciate your support and hope to see you again soon."
Rick Klein
July 30, 2024
5
out of
5
rating by Rick Klein
"I worked with Lori expecting I would have to jump thru some hoops only to be rewarded with a huge premium increase. HOWEVER Lori made all happen so easily and when the time came for the BAD NEWS she gave me GREAT NEWS. She did all my thinking for me… adjusting the coverage and working it so I would have the lowest possible premium. I cannot say enough about Lori and the Joe Dalbey agency as a whole."
We responded:
"Thank you so much for the five-star rating, Rick! We are thrilled to hear that Lori went above and beyond to make sure you had the best possible coverage and premium. We are grateful for your kind words and look forward to continuing to provide you with top-notch service. Thank you for choosing Joe Dalbey Agency."
Christian Orr
July 19, 2024
5
out of
5
rating by Christian Orr
"Absolutely a wonderful experience I've dealt with this business for 10 plus years I highly recommend others to check out and take advantage of their services The staff is very nice very friendly they make you feel like family"
We responded:
"Response: Thank you for your kind words, Christian! We are so grateful for your loyalty and support over the past 10 years. We are glad to hear that our staff has made you feel like family. We appreciate your recommendation and look forward to continuing to provide you with excellent services."
Jessica Huckleberry
July 15, 2024
5
out of
5
rating by Jessica Huckleberry
"Lori was very helpful in assisting with my address change!"
We responded:
"Thank you for the five-star review, Jessica! I'm glad I could help with your address change. Don't hesitate to reach out if you need any further assistance."
Serena Mcculley
June 28, 2024
5
out of
5
rating by Serena Mcculley
"Joe and his crew always has my best interest in mind with my car and house insurance. Glad I have them in my corner"
We responded:
"Thank you for the kind words, Serena! We do treat all of our clients like family! We're glad to be of service and appreciate your trust in us for your insurance needs. Our team is always here to help and ensure you have the best coverage possible. Thank you for choosing us!"
Catherine Gray
June 26, 2024
5
out of
5
rating by Catherine Gray
"Long time customer and have always had a good experience. Many reasons that I stay at State Farm, even when I see 'deals' for insurance that seem more affordable: We have had a few different collisions over our many years here, and have never had an issue sorting everything out. I've never felt pressured to purchase anything that I don't need or don't want. I can contact them during office hours via text or phone and get a response quickly, and it is always a human that I get to speak to (which is sometimes rare anymore with customer service calls)! Everyone I come in contact with there is polite and respectful. This is how all businesses should be, but it is unfortunately difficult to find this same level of service for your dollar anywhere. Highly recommend."
We responded:
"Thank you so much for your continued loyalty and support, Catherine! We are thrilled to hear that you have consistently had a positive experience with our team and that we have been able to provide you with reliable and trustworthy service. We truly appreciate your recommendation and look forward to continuing to serve you in the future."
Roger Theobald
June 23, 2024
5
out of
5
rating by Roger Theobald
"I’ve been a customer for quite a long time.The staff there is always friendly and helpful. They always make you feel like family and friends, rather than just customers"
We responded:
"Thank you so much for the glowing review, Roger! We are grateful for your continued support and are thrilled to hear that our staff has made you feel like family and friends. We strive to provide exceptional customer service and it's wonderful to know that we have succeeded in doing so. We look forward to serving you again soon!"
Kristin Donnelly
April 30, 2024
5
out of
5
rating by Kristin Donnelly
"Wonderful staff and saving me money!!"
We responded:
"Thank you Kristin! We love hearing we saved you money$$$$$. :)"
Kirk Schmidt
April 26, 2024
5
out of
5
rating by Kirk Schmidt
"always great service"
We responded:
"Thanks Kirk! We appreciate you!"
Andrew Neace
April 25, 2024
5
out of
5
rating by Andrew Neace
"I spoke to Bryce about getting a quote on motorcycle insurance. Had me covered in the same day. Very nice guy and professional."
We responded:
"Thank you Andrew! Glad we got you taken care of quickly so you could enjoy your motorcycle!"
Wes Kruse
April 23, 2024
5
out of
5
rating by Wes Kruse
"Great team to work with. They're always helpful, friendly and accessible."
We responded:
"Thank you Wes! We're thankful for great customers like you!"
Kellie Cook
April 19, 2024
5
out of
5
rating by Kellie Cook
"I have been with State Farm for years and have always felt appreciated."
We responded:
"Thanks Kellie! We appreciate your loyalty to our office and always happy to be there when you need us!"
Marcia KY
April 19, 2024
5
out of
5
rating by Marcia KY
"For years Joe Daley’s staff has consistently provided best customer service I have ever had! Don’t hesitate to become a client."
We responded:
"Awe! Thank you Marcia! Our customer's are family to us, so providing them with great service comes easy!"
Bill Wehmeyer
April 19, 2024
1
out of
5
rating by Bill Wehmeyer
"Dolby Insurance really messed up my policies. They started overcharging 9 months ago . When I made them realize what they were doing they would not reimburse the money that I paid on autopay. I contacted them eight times and they still have not paid me . One person said that I would have to wait til my next policy cycle. Of course I cancelled my insurance with them on Jan. 1st. Can you believe they sent me a bill for Jan insurance even after I cancelled my coverage on Jan1. Pathetic State Farm office."
We responded:
"Hi Bill! I'm very sorry to hear this. We thought everything was resolved. We tried to reach you by phone, so please give us a call back. State Farm did issue several refunds some time ago and we want to make sure you got them. "
Susan Batto
April 18, 2024
5
out of
5
rating by Susan Batto
"Fantastic Agent and staff- always very friendly and helpful!"
We responded:
"Thank you Sue! We're glad to have taken care of your family for so many years! "
Kristen Harding
April 17, 2024
5
out of
5
rating by Kristen Harding
"Awesome team! So responsive and timely in their communications."
We responded:
"Thanks Kristen! Glad you noticed the emphasis we put on great customer service. We know you got better things to be doing and try to make insurance stuff quick and easy!"
Kylie Meredith
April 11, 2024
5
out of
5
rating by Kylie Meredith
"Lori at the at this location has been absolutely amazing. I am young so it is hard to find good car insurance and Lori and her team have been so patient and kind when it comes to helping me. I would recommend them 10/10."
We responded:
"Thank you Kylie! Glad we could help you! Welcome to Joe Dalbey State Farm."
tonya rice
April 8, 2024
5
out of
5
rating by tonya rice
"Always very friendly and quick to help! I have recommended many times!"
We responded:
"Thank you Tonya! We do our best to make insurance easy and convenient so you can get back to more important things! Glad you noticed!"
Henry Morgan
March 26, 2024
5
out of
5
rating by Henry Morgan
"Just bought a new car and Lori made the transition easy and smooth as can be. We have been with Joe Dalby for a long time now and its always a pleasure calling them and having our questions answered. It was a pleasure to deal with Lori, her knowledge is above the average she`s very professional and it makes you feel good that we have such a great insurance company that we can count on."
We responded:
"Thank you Henry for taking the time to leave us such a great review! We greatly appreciate you business and glad you recognize how much Lori and my team do for our customers!"
Amanda Bickers
March 25, 2024
5
out of
5
rating by Amanda Bickers
"Lori was great! She was very kind and helpful and now I am saving over $100 each month!"
We responded:
"Thank you Amanda! We love saving people money on their insurance! Welcome to Joe Dalbey State Farm! We're gonna take great care of you!"
Austin Shumate
March 7, 2024
5
out of
5
rating by Austin Shumate
"Joe, Lori, and Shannon have helped me through so many life events in recent years. I cannot express how wonderful and reliable the people here are. Thank you so much all of you!"
We responded:
"Thanks Austin! Glad to hear we keep maintaining a high level of customer service!"