State Farm® Insurance Agent Joe Dalbey
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Francis David
March 21, 2025
5
out of
5
rating by Francis David
"Lori very helpful and kind. Always available."
We responded:
"Hi Francis! We appreciate your review! We are delighted to know you had a great experience with Lori and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
ThrottleHead
March 18, 2025
5
out of
5
rating by ThrottleHead
"Thank you looking out for us and hooking us up with the best deals and coverage!"
We responded:
"Thank you! We love hearing we got you a great deal and great coverage! If there is anything else we can do for your insurance needs, just let us know!"
Steven Gross
March 5, 2025
5
out of
5
rating by Steven Gross
"Lori was very knowledgeable and took care of my issue in an efficient, professional and friendly manner. Such excellent service that I'm more than happy to leave a five star review!"
We responded:
"Hi Steve! We greatly appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Ambrea Crawford
February 20, 2025
5
out of
5
rating by Ambrea Crawford
"We’ve used this team for our Renters Insurance for years! Even when we had to switch to homeowners insurance, they had the best pricing AND the best customer service! Thankful for Lori, Bryce, and Joe! All are friendly, quick to respond, and just amazing to work with!"
We responded:
"Thank you Ambrea! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. We love hearing compliments about our customer service and great pricing! If there is anything else we can do to help, please let us know!"
mike foster
February 17, 2025
5
out of
5
rating by mike foster
"Lori was fantastic setting up new Condo Homeowners policy and price was very competitive"
We responded:
"Thank you, Mike, for your 5-star review! My State Farm team and I are happy to be your good neighbor! We love hearing we had a competitive price! We hear that a lot!"
Kevin Gilboy
February 11, 2025
5
out of
5
rating by Kevin Gilboy
"This office is a great choice in the Cincinnati area! Always super responsive and friendly."
We responded:
"Thank you Kevin! Super responsive and friendly, we like to hear that!"
Jamie Turner
February 4, 2025
5
out of
5
rating by Jamie Turner
"We just love Lori she is so amazing and funny Everytime we call and she is there it is a great call it is like calling and talking to a friend we joke and laugh she does amazing at her job"
We responded:
"Thank you Jamie for taking the time to share your feedback. It's great hearing about friendliness you experience with my office! I'll be sure to let Lori know you appreciate it! "
Shawn Little
January 22, 2025
5
out of
5
rating by Shawn Little
"I've worked with Lori for the past year and found her support to be outstanding. She's very responsive and unafraid to jump in to help me out. Thank you Lori!"
We responded:
"Thank you Shawn! We appreciate your review! We are delighted to know you had a great experience with Lori and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Nancy Gray
January 21, 2025
5
out of
5
rating by Nancy Gray
"Resolved an issue for me very quickly. Pays to work with a local agent."
We responded:
"Thank you Nancy! Insurance isn't the easiest thing to understand so I agree, having a local agent to help you can make it easier. That is our goal! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Michele Colangelo
January 16, 2025
5
out of
5
rating by Michele Colangelo
"I am a small business owner insured by State Farm. When our business made plans to add employees to our business I was in need of Workers' Comp insurance. I contacted the office and spoke with Lori. She worked diligently to get this policy set up quickly. It is so great to have an agent with staff that is responsive, understanding, patient, and kind. I love having a local agent with an office I can call when I need help. Thank you Lori - you are awesome."
We responded:
"Hi Michele! Thank you for taking the time to share your thoughts! Glad we could assist with your Business Insurance needs! Just let us know if we could be of any further assistance. We offer pretty much everything a small busines owner could need! Take care. Joe"
Patrick O'Hearn
January 4, 2025
5
out of
5
rating by Patrick O'Hearn
"Great experience overall from the beginning; having an office in town with folks you can speak with in person is priceless. When I was switching insurance providers, our agent Kenny was transparent and responsive to all of our questions and made sure we felt comfortable with everything before moving forward. After getting things set up, there was a form I needed to sign, but didn’t know where to find it. I called the office and spoke with Bryce, who knew exactly what form I needed, and he was able to send for me to sign within 5-10 minutes of calling. State Farm took a lot of stress out of our move simply by listening and being there for us when we needed it. Thanks Kenny and Bryce! -Patrick O’Hearn"
We responded:
"Hi Patrick! Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Glad we made this easy!!"
Clive Simpson
December 9, 2024
5
out of
5
rating by Clive Simpson
"Superb staff and great service"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Andrew Brutsman
December 7, 2024
5
out of
5
rating by Andrew Brutsman
"We have been with Joe for 20 years now and have always had great service. The staff is without out a doubt the best around. Issues that may seem overwhelming become easier and definitely manageable when working with this team. We rest assured knowing all of our concerns are met and our life is protected. Can not say enough. Highly Recommend. A shout out to everyone on the team. Joe should be proud."
We responded:
"Hi Andrew! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! You are right, I am very proud of my team!"
Darlene Roell
December 4, 2024
5
out of
5
rating by Darlene Roell
"I usually speak with Lorrie when I call State Farm. She is very helpful and courteous as well as professional. She makes me feel she truly cares. Thank you State Farm for having her on your team. I encourage others to consider Joe Dalbey State Farm for your insurance needs. ."
We responded:
"Thank you so much for the five-star rating, Darlene! We truly appreciate your support and hope to see you again soon."
Ryan “RahRah” Race
December 4, 2024
5
out of
5
rating by Ryan “RahRah” Race
"State Farm has completely helped me in many ways. Mainly the prices and benefits you get from them are so much cheaper than anywhere else. Can’t pay a bill? No problem , they will totally work w you"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Stanley N. Webster
November 18, 2024
5
out of
5
rating by Stanley N. Webster
"I needed a document and 3 minutes later I have it on my computer Thanks, State Farm!"
We responded:
"That's so good to hear! We want to make insurance easy for you so you can get back to better things! Thank you, Stanley, for the 5 stars!"
Sebra Debrecht
November 18, 2024
5
out of
5
rating by Sebra Debrecht
"Amazing staff, always super helpful!"
We responded:
"Thank you Sebra! I'm blessed with an amazing team and glad you think they are amazing! I agree! :)"
Buck Roebuck
November 6, 2024
5
out of
5
rating by Buck Roebuck
"just worked with Lori, at Joe Dalbey's State Farm Office. Needed to get auto ins for my daughter after realizing she had lost her policy. Lori got it done for her quickly and painlessly. great job Lori"
We responded:
"Thank you for taking the time to leave us a 5-star rating, Buck! We are thrilled to hear that Lori was able to assist you and your daughter with getting auto insurance quickly and painlessly. We appreciate your business and look forward to continuing to provide exceptional service. - Joe Dalbey's State Farm Office"
Jeff Wiles
November 1, 2024
5
out of
5
rating by Jeff Wiles
"Always good support and prompt responses."
We responded:
"Thank you for the five-star rating, Jeff! We're happy to hear that you have consistently received good support and prompt responses. We appreciate your kind words and look forward to continuing to provide excellent service for you."
paige ervin
October 15, 2024
5
out of
5
rating by paige ervin
"Extremely friendly staff! Lori G. was such a huge help while setting up my first Auto Insurance Policy. Highly recommend them for not only the best prices around the Northern Kentucky Area, but for exceptional customer service :)"
We responded:
"Thank you for your kind words, Paige! It was a pleasure assisting you with your auto insurance policy. We strive to provide the best prices and exceptional customer service to all of our clients. We appreciate your recommendation and look forward to working with you in the future."
Russell Winters
October 10, 2024
5
out of
5
rating by Russell Winters
"Great customer service. Very empathic and understanding of our situation. Responsive and super friendly!"
We responded:
"Thank you, Russell, for taking the time to leave us a five-star review! We're so glad to hear that our customer service team was able to provide you with great service and understanding. We strive to be responsive and friendly with all of our customers. Thank you for choosing us!"
kristy stephenson
October 9, 2024
5
out of
5
rating by kristy stephenson
"Lori from this office is always so kind, professional and responsive. She makes everything easy!"
We responded:
"Thank you Kristy! We hope we do make insurance easy for all of our customers and do it fast and with a smile! :)"
Paula Hennessy
October 9, 2024
5
out of
5
rating by Paula Hennessy
"Incredible service! Shannon is especially knowledgeable and cuts to the chase with all of our insurance questions"
We responded:
"Thank you Paula! We think Shannon is a superstar too! Glad she was able to help you!"
Mark Wagner
September 17, 2024
5
out of
5
rating by Mark Wagner
"I ALWAYS receive GREAT SERVICE from Joe and his team! LORI went out of her way to help me today! Thanks LORI!"
We responded:
"Thank you Mark for the kind words! Glad to hear we are consistently great! That's what we hope for!"
Peggy Densler
August 30, 2024
5
out of
5
rating by Peggy Densler
"Super friendly fast service and I would highly recommend!"
We responded:
"Thank you for the wonderful review, Peggy! We are so glad to hear that you had a great experience with our team. Your recommendation means a lot to us. We appreciate your support and hope to see you again soon!"