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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Alex DiFran

May 25, 2023

5  out of  5 rating by Alex DiFran
"I have been placing my renters insurance with this agency for the past couple years. Their service is excellent and they are very understanding and knowledgeable. Kenny in particular was a huge help!"

Kevin Kidd

May 23, 2023

5  out of  5 rating by Kevin Kidd
"So thankful to have such a great agent and insurance company like State Farm. They continually pride me with the best deals. Thank you!"

Jillian Fields

May 15, 2023

5  out of  5 rating by Jillian Fields
"Great Experience!"

Cameron Kruse

May 9, 2023

5  out of  5 rating by Cameron Kruse
"Lori and the rest of the office are always very nice and quick to respond with the information and help I need. Thank you!"

Jack Bishop

April 25, 2023

5  out of  5 rating by Jack Bishop
"Lori was very helpful when walking me through my quote and the next steps to finalizing my rate."

Sabrina Crowe

April 7, 2023

5  out of  5 rating by Sabrina Crowe
"The agents here are great"

mariah Norris

March 2, 2023

5  out of  5 rating by mariah Norris
"I switched my car insurance company due to an awful unexpected price increase. Did mostly over the phone and online but then they asked me to stop in to get to know me as a person as well. I know it is just "insurance" but it's nice when companies treat you like an actual human being and not just a "customer". They make it their business to know people too. Great people all around. Bryce was the agent to sit down and help me and my boyfriend out. What a great guy. 11/10 recommend Joe Dalbey and his wonderful team! The slogan fits like a good neighbor state farm really is there. Also, you can always trust Joe like you would Jake."

Jenny Infosino

February 8, 2023

5  out of  5 rating by Jenny Infosino
"I was with this office for a long while but when the age hit for AARP, I decided to try The Hartford. It was a nightmare and long story short, they never reported insurance to the state so the state sent me a menacing letter saying I need to provide proof... but because my proof is 45 day old or more that the company would have to provide proof. Call center and 3 reps later and they said it would take 4-5 days before their form would hit the state even though I had the fax number and email address. In the time I dealt with that incompetent company, my favorite insurance person at this State Farm --Lori, had my insurance policy in effect and the paperwork at the county clerks office within an hour.. she literally saved the day.... friendly, customer oriented and right around the corner.. I cannot thank you enough!"

Ben Beachler

February 1, 2023

5  out of  5 rating by Ben Beachler
"Excellent service! Always responsive and able to help!"

Luis Barreto

January 23, 2023

1  out of  5 rating by Luis Barreto
"Terrible company. They can mistakenly offer you a quote, and then they say “Oops! It’s Ohio‘s law fault”. You can get your car mistakenly canceled while you are paying for it… You can complain but you can never win. Of course, they’re good taking the money."

Amber Hileman

January 11, 2023

5  out of  5 rating by Amber Hileman
"Loria was my worker and let me tell you she, was kind, smart, informative and i just had the most amazing experience and possibly made a good friend. She went through the paper work with ease and answered all my questions. It was the best experience I've ever had and, I will definitely be recommending everyone to state farm just because, of my amazing experience."

Niklanna Кornoff

January 9, 2023

5  out of  5 rating by Niklanna Кornoff
"Awesome service here with Bryce Sauer! He’s great at communicating and getting us the best rates! 100% recommend"

J Price

January 5, 2023

5  out of  5 rating by J Price
"Great experience and great customer service. Lori was Awesome!"

Kelli Redding

January 4, 2023

1  out of  5 rating by Kelli Redding
"Some of the worst customer service I've ever dealt with. I was told my car insurance would be roughly $95/month. I did not realize this was dependent upon downloading their app and installing a "beacon" device in my car. None of this was properly explained to me and I've called several times to order a beacon with no luck/it's never arrived. Also the policy cards they mailed me were unreadable, it looks like the printer ran out of ink as they printed it and I would have been embarrassed to send that in the mail to someone. I regret switching from Allstate."

Christina Ward

December 14, 2022

5  out of  5 rating by Christina Ward
"I love my State Farm I have been with them for years and have never had any bad issues and just like what happened to me today with a Great Representative named Bryce Sauer this is why I will never go anywhere else I had called in to talk with him about a name on my policy and before I knew it he was saving me Money !!! Thank you so much Bryce you are the Best Ya'll Have a Merry Christmas and Happy New Year!!!"

Timmy Trumble

December 5, 2022

5  out of  5 rating by Timmy Trumble
"Fast, easy, and reliable. I’m happy every time I get off the phone. Thanks for everything!"


December 1, 2022

5  out of  5 rating by jschapy23
"Just got a 2020 Toyota. Bryce was very helpful with finding the best policy for me. Great customer service! Give that man a raise!"

Kevin Seiter

October 27, 2022

5  out of  5 rating by Kevin Seiter
"Always an absolute pleasure to work with, great people! Lori always takes the time to go over everything with me, makes it easy to understand everything."

Grace O'Malley

October 19, 2022

5  out of  5 rating by Grace O'Malley
"Lori was wonderful! She went out of her way and helped me switch over my coverage from another state. She was super friendly and efficient the whole time and made this experience great for me."

Gia Kambouras

September 24, 2022

5  out of  5 rating by Gia Kambouras
"Bryce was very helpful!"

Thea Saunders

September 24, 2022

5  out of  5 rating by Thea Saunders
"Bryce was great to work with!"

Carissa Pontius

August 24, 2022

5  out of  5 rating by Carissa Pontius
"Just switched to State Farm am paying almost half of what I was with last company!! Rep was very nice and helpful!"
Profile photo of Charlie Meredith

Charlie Meredith

August 13, 2022

5  out of  5 rating by Charlie Meredith
"Recently bought a new 2023 Toyota. I called State Farm (Lori) from the dealership and got car insurance on my car immediately. The whole process took no more than 5 minutes. So easy! Lori was very knowledgeable and helpful."

Zackary Mullins

July 12, 2022

5  out of  5 rating by Zackary Mullins
"Amazing service and very accommodating! Bryce was incredibly helpful and ensured all my questions were answered."

Rachelle Treadway Frost

June 24, 2022

5  out of  5 rating by Rachelle Treadway Frost
"My experience was excellent. They handled my request quickly, friendly, and got back with me in a timely manner. It’s always a pleasure. Thank you!"