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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Laura Pieper

Laura Pieper

May 8, 2026

5  out of  5
rating by Laura Pieper
"I've been with State Farm ever since I could drive. When I moved to KY from OH, Joe Dalbey and team have been my agent since then (10+ years). Every time I call, no matter who I talk to, everyone is so helpful and easy to talk to/deal with. They also reach out periodically to check in, if you don't want this all you have to do it let them know. I personally like it as it's a chance to do a refresher and learn about any new products. Also, when I got married, I convinced my husband to join State Farm-Joe Dalbey with me. Highly recommend! Great team to work with!"
We responded:
"Well thank you Laura for such a kind review! Our goal is to earn customers for life and we do that with great customer service and getting to know our clients! Glad you have appreciated it! Take care! Joe"
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David Mastin

May 5, 2026

5  out of  5
rating by David Mastin
"Lori was awesome and I love having switched over to State Farm after 25 years with precious company"
We responded:
"Hi David and welcome to Joe Dalbey State Farm! Our goal is to do things better than any other company you've had insurance with in the past! Hope we were able to save you lots of money too! Take care. Joe"
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Angela Dakin

May 5, 2026

5  out of  5
rating by Angela Dakin
"I’ve been with Joe and his staff since 2018 and always had fast, reliable service. They’re always friendly, quick to respond when I have a question or an issue. I’ve always felt like my needs were met and taken care of. I definitely recommend them for insurance. You will be happy with your choice!"
We responded:
"Hi Angela! Thank you for taking the time to review our office. I've been blessed with a team that has been with me for a long time and knows their stuff! Glad to hear we take great care of you! Thanks! Joe"
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Dave Parker

April 29, 2026

5  out of  5
rating by Dave Parker
"Shannon is awesome as always!"
We responded:
"Thanks Dave for recognizing Shannon! She's a superstar that takes great care of our customers! Have a good rest of the week! Joe"
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Gordon McCullough

April 28, 2026

5  out of  5
rating by Gordon McCullough
"Recently switched to Joe Dalbey State Farm. I had been with my prevous carrier for over 40 years, cut my auto insurance in half! Shannon was a great!"
We responded:
"Wow! Welcome to Joe Dalbey State Farm and glad to hear we saved you so much money on your insurance! We hear that a lot! We think Shannon is great too! :) Just let us know how we can help! Joe"
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Janet Engle

April 28, 2026

5  out of  5
rating by Janet Engle
"I switched from liberty cause the prices skyrocketed and state farm saved me a lot of money and I also have life insurance renters insurance and it's a great price you can't find a better deal. a big shout out to JOE AND JAYME. They do a amazing job."
We responded:
"HI Janet! It's awesome to hear we saved you a bunch of money on your insurance! We've had 3 auto decreases in the past 12 mos. Jayme is amazing for sure and so are our rates! Take care! Joe"
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lisa hills

April 28, 2026

5  out of  5
rating by lisa hills
"Always friendly and easy to work with! We’d recommend Joe Dalbey Statefarm to anyone!"
We responded:
"Geesh! Thank you Lisa for the kind words and recommending us! We aim to please! Take care. Joe"
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Tierra Cathey

April 16, 2026

5  out of  5
rating by Tierra Cathey
"I am new driver looking for assistance and Kenny Hoffstedder was a wonderful help. He walked me through my insurance breakdown, offered me to combine my renters and auto insurance and was very efficient in explaining step by step how it all works. I ended the call feeling happy State farm had people this amazing to be there when we need them."
We responded:
"Hi Tierra and welcome to Joe Dalbey State Farm! I'm glad Kenny was able to customize an insurance plan to meet your needs and get you as many discounts as possible! We do that for everyone so please spread the word! Take care! Joe"
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Salamaster

April 6, 2026

5  out of  5
rating by Salamaster
"The whole team has always been so helpful to me! Any time I've had an issue, they've done everything they could to help me and make me feel cared for."
We responded:
"Thank you for the kind words and 5 stars! We do appreciate you! Have a great week! Joe"
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khaled jamal

April 3, 2026

5  out of  5
rating by khaled jamal
"Great customer service, best prices. I had my insurance policy signed quick, and the representatives were incredibly helpful throughout the process. They took the time to explain every detail, ensuring I understood my coverage options. With their efficient service, I felt confident in my choices and appreciated the transparency they provided. Overall, my experience was seamless, making it easy to recommend them to friends and family."
We responded:
"Thank you Khaled and welcome to Joe Dalbey State Farm! Glad we were able to customize an insurance plan for you! We'll take great care of you I promise! Joe"
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john russell

April 1, 2026

5  out of  5
rating by john russell
"Lori, Shannon, and Andy helped us with our claim and information on condo insurance! Shannon also connected me to an adjuster so I didn't have to maneuver the menu options on the phone. Thank you!"
We responded:
"Good morning John! Glad to hear you got some really good help from my team with your claim! Just let us know what we can do to keep things moving along! Take care. Joe"
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angela rhodes

March 30, 2026

5  out of  5
rating by angela rhodes
"Joe helped me for what I was looking for. When I had a question he responded right away. I recommend!"
We responded:
"HI Angela! Glad we could get you help you so quickly! That's what we are here for! Have a good week! Joe"
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Jennifer Mansu

March 30, 2026

5  out of  5
rating by Jennifer Mansu
"Andy did an amazing job taking care of all of our insurance needs. From auto, to home, to landlord policies and even life insurance. Everyone needs an Andy in their life to make finding and buying insurance effortless. Highly recommend them!"
We responded:
"Thank you Jennifer for taking the time to give us a 5 star review! We do think Andy is great too! He's super smart and does a great job making insurance easy to understand! Glad we found you and you found us! :) Thanks! Joe"
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Lisa Regnold

March 26, 2026

5  out of  5
rating by Lisa Regnold
"Highly recommend Joe Dalby State Farm Insurance. Wyatt, our agent listened to our coverage needs,, quickly set up our policies keeping us informed through the process. Great service with a great team!"
We responded:
"Hi Lisa and welcome to Joe Dalbey State Farm! It means a lot when clients compliment how much we listen to their needs to create just the right plan. We're gonna take great care of you! Take care. Joe"
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Lyn Beesten

March 25, 2026

5  out of  5
rating by Lyn Beesten
"Joe and his team have taken great care of our family for years. There is not a time that we call with questions that we are not treated with respect and quick turnaround. I highly recommend them for all your insurance needs."
We responded:
"Hi Lyn! Thank you for your long time loyalty to my office and State Farm. We have been blessed with some amazingly great clients and it's our honor to serve them! Have a great week! Joe"
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Brianna Richmond

March 25, 2026

5  out of  5
rating by Brianna Richmond
"Very personable guy, easy to communicate. Amazing worker !"
We responded:
"Hi Brianna! Glad we could help you out and we appreciate your business and the 5 star review! Take care. Joe"
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Breanna Jones

March 14, 2026

5  out of  5
rating by Breanna Jones
"kenny was quick to answer my concerns and even faster on solving them! this state farm office always has my back."
We responded:
"Wow! Thank you Breanna! Though Kenny is getting older, he still is super fast! LOL! Take care. Joe"
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AB

March 8, 2026

5  out of  5
rating by AB
"I've been with State Farm (specifically Joe's office), since I started driving (~13 years) and my experience with them has been wonderful. They are honest, affordable, and good at what they do. They handle situations quickly, are communicative, and do all the leg work. I would highly recommend working with them."
We responded:
"Thank you for the kind words! "Honest, affordable and good at what they do".. We love hearing that! Have a good week! Joe"
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Jeff Ferguson

March 5, 2026

5  out of  5
rating by Jeff Ferguson
"State farm has always been great to me. Never matters who I dealt with there fantastic people"
We responded:
"Thanks Jeff! Those comments DO mean a lot to us!"
Profile photo of Elizabeth Lotspeich

Elizabeth Lotspeich

March 3, 2026

5  out of  5
rating by Elizabeth Lotspeich
"Lorri went the extra mile and was very friendly and explained everything so I could understand the product."
We responded:
"Hi Elizabeth! We do try to figure out exactly what our clients need and make sure they understand what they are getting! That's our advantage! Our competitors won't answer phones and want you to figure it out yourself by going to their website. That's not us! Take care. Joe"
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Spencer Schultz

February 27, 2026

5  out of  5
rating by Spencer Schultz
"My wife and I have worked with Andy Brewer over the last several months. He’s been great explaining our insurance options, pricing, and answers our questions promptly. Highly, highly recommend!"
We responded:
"Hi Spencer! Thank you for the 5 stars! Andy is a superstar that takes very good care of our customers! Glad we were able to get you exactly what you needed! Take care. Joe"
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julie robinson

February 25, 2026

5  out of  5
rating by julie robinson
"Shout out to Shannon! I have been working with her for years. Thanks Shannon !"
We responded:
"Hi Julie! Shannon is great and glad you notice it too! Take care! Joe"
Profile photo of Craig Marchand

Craig Marchand

February 25, 2026

5  out of  5
rating by Craig Marchand
"Kenny Hoffstirter has always been one of the best agents i've ever worked with"
We responded:
"Hi Craig! That Kenny Hoffstedder is one cool dude and an exceptional team member! Thanks for giving him 5 stars! Take care. Joe"
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IKG Trinity

February 24, 2026

5  out of  5
rating by IKG Trinity
"My family has been with Statefarm for over 25 years. They have always taken great care of us. I’ve been on my own policy for about 6 years, and nobody has ever been able to come close to my State Farm rates. I’ve worked with the team at Joe Dalbey State Farm for over a year and a half. They have always been prompt, explained everything clearly, and made my experience with State Farm pleasant and simple. I had the pleasure of working with Wyatt today and he added my partner to my insurance for a great rate. He was professional, and very pleasant. He also showed me I could get my partners ring and my gaming pc insured for a small additional charge. Insurance is one of those things where you hate paying for it, but you are so glad you have it when you really need it. I highly recommend working with this team!"
We responded:
"Thank you for taking the time to write such a good review for our team and Wyatt! I'm blessed with an entire office that truly goes above and beyond all the time for our clients. It's great you notice! Take care! Joe"
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Anthony Kollar

February 19, 2026

5  out of  5
rating by Anthony Kollar
"This office rocks! Anyone I've ever worked with is always super professional and great to talk with. They don't treat people like numbers, and are always transparent when answering questions. Couldn't ask for a better group!"
We responded:
"Wow! Thank you Andy! We are always happy to help! Take care. Joe"